bondhu88's Privacy Policy

1

Introduction and Purpose of the Policy

bondhu88 is a trusted online gaming platform operating for players in Bangladesh. We place the highest importance on the privacy of our users. The purpose of this privacy policy is to clearly inform you about what information we collect about you, why we collect it, how we use it, and in what circumstances it may be shared with third parties.

Our goal is to build a safe, transparent, and responsible gaming environment where every player can play with confidence. bondhu88's privacy policy applies to our main website, mobile version, and all related services.

2

Information We Collect

To register accounts and provide services on bondhu88, we collect certain specific personal information. This information comes from two main sources:

a) Information Provided Directly by You

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and mobile number
• Bangladeshi address (city and district)
• National ID (NID) or passport information (for KYC verification)
• Payment method details: bKash, Nagad, Rocket or bank account number (for transaction processing only)
• Username and password (stored in encrypted form)

b) Automatically Collected Information

• IP address and device type (desktop, mobile)
• Browser type and operating system
• Duration of time on site and pages visited
• Gaming activity logs (bet amounts, results, session time)
• Data collected from cookies and similar tracking technologies

3

Purpose of Data Use

bondhu88 uses the information collected only for the following legitimate purposes. We do not use your information for any unethical or unauthorized purpose.

• Account Management: To ensure registration, login, and account verification.
• Payment Processing: To complete deposit and withdrawal transactions and to prevent fraud.
• Age and Identity Verification: To confirm that only those aged 21 or above are using the platform.
• Customer Support: To resolve your issues via live chat or email.
• Security and Protection: To detect and prevent cyberattacks, money laundering, and illegal activity.
• Responsible Gaming: To identify excessive gaming patterns and provide necessary support.
• Service Improvement: To enhance user experience and plan new features.
• Legal Compliance: To comply with applicable laws and regulations and to respond to legitimate requests from authorities.
• Communication: To send important account updates, security alerts, or policy change notifications.

4

Data Sharing and Disclosure

bondhu88 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

a) Trusted Service Providers

Minimum necessary information may be shared with selected partners for payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, KYC verification, and fraud prevention services. These partners are required to follow our privacy standards.

b) Legal Obligations

Information may be disclosed when required by court order, a legitimate request from law enforcement, or applicable law. Even in such cases, we only provide the minimum information legally required.

c) Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify users in advance.

5

Cookies and Tracking Technologies

bondhu88 uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions and ensure core functionality — these cannot be turned off.
• Functional Cookies: To remember language preferences, game settings, and account preferences.
• Analytics Cookies: To understand which pages are visited most — used for site improvement.
• Security Cookies: To detect fraudulent activity and protect accounts.

You can disable non-essential cookies through your browser settings. However, this may limit some functionality.

6

Data Protection and Security

bondhu88 follows industry-standard technical and organizational measures to protect your information. Our security framework is as follows:

• SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored as plain text — a strong cryptographic hash function is always applied.
• Access Controls: Only authorized staff have access to limited information according to their required role.
• Firewall and Monitoring: Round-the-clock system monitoring and intrusion detection measures are active.
• Regular Security Audits: Our platform undergoes regular security audits.
• Data Backup: Information is stored securely in encrypted backups.

However, no data transmission over the internet is completely risk-free. We strive to ensure the highest level of protection, but you are also responsible for keeping your account password confidential.

7

Data Retention Period

bondhu88 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Active Account Data: Retained for the entire duration that the account remains active.
• Transaction Records: Retained for the long term in accordance with financial regulations.
• KYC Verification Documents: Retained for a specified period after account closure as required by regulatory obligations.
• Gaming Logs: Retained for a specified period for dispute resolution and auditing.
• Support Communications: Retained for a limited period to improve user service quality.

If you request account closure or deletion, your information will be completely deleted as soon as possible after fulfilling legal and regulatory obligations.

8

Your Rights and Controls

You have the following rights over your personal information on the bondhu88 platform:

• Right to Access: You can find out at any time what information we hold about you.
• Right to Correction: You can request correction of inaccurate or outdated information.
• Right to Deletion: You can request deletion of specific information where there is no legal obligation to retain it.
• Right to Restrict Processing: You can request that data processing be restricted in certain circumstances.
• Right to Opt Out of Marketing Communications: You can request at any time to stop receiving promotional emails or notifications.
• Data Portability: You can receive your own information in a structured format.

To exercise these rights, contact our support team via live chat or email us at [email protected].

9

Protection of Children and Minors

bondhu88 strictly prohibits providing services to anyone under the age of 21. We do not intentionally collect any personal information from minors.

Age verification is mandatory during the registration process. If we learn that a minor is using our platform, then:

• The relevant account will be suspended immediately.
• All collected information will be completely deleted.
• Authorities will be notified where applicable.

Parents are requested to monitor their children's online activity and contact us if they notice anything suspicious.

10

Policy Changes and Updates

bondhu88 may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification will be sent to the registered email address.
• Continued use of the platform after changes will be considered acceptance of the new policy.
• For significant changes, explicit consent may be sought.

We recommend reviewing this page regularly so that you stay informed about the latest information.