🛡️ Safe and Responsible Gaming

Ensure responsible gaming at bondhu88

We believe entertainment should always be controlled and enjoyable. bondhu88 is always by your side to keep you safe.

Our Commitments

bondhu88 is committed to creating a safe, fair, and responsible gaming environment for players in Bangladesh. Online gaming is a great source of entertainment, but when it goes out of control, it can lead to financial and mental health problems.

Responsible gaming means staying aware of your time and money, always keeping entertainment as the main purpose, and not viewing gaming as a solution to financial problems. bondhu88 provides a number of effective tools and resources to help you achieve this.

We want you to always enjoy gaming as a pleasant experience. For this reason, our portal has responsible gaming tools such as deposit limits, time-out, self-exclusion, and age verification.

21+

bondhu88 is for people aged 21 and above only. Opening an account for minors is strictly prohibited. Age verification is a mandatory step in our registration process.

Responsible Gaming Tools

Deposit Limit

Set a limit on how much you can deposit per day, per week, or per month. If you reach this limit, the system will automatically block you and prevent overspending.

Loss Limit

Set the maximum amount you can lose within a given period in advance. When the limit is reached, the session automatically ends and you are alerted. This protects you from unexpected financial losses.

Time-Out

If you want to take a short break, temporarily suspend your account for 24 hours to 30 days. During a time-out, logging in or placing bets will not be possible — it is the best way to clear your head.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, choose long-term self-exclusion. During this period, your account will be completely inactive and no promotional messages will be sent to you.

Age Verification

Every user's age is verified at the time of registration. Those under 21 cannot create an account. This policy is strictly enforced to ensure the protection of minors.

Reality Check

You will receive a notification at regular intervals so you know how long you have been playing and how much you have spent. This message keeps you aware and helps you decide whether to continue playing or take a break.

Warning Signs of a Problem

If you notice any of the following signs in yourself, please seek help. bondhu88 is always by your side to ensure responsible gaming.

You keep placing larger bets hoping to recover your losses.
You are hiding your gaming habits from family or friends.
You feel restless or anxious when you cannot stop playing.
You are spending money meant for everyday necessities on gaming.
You are playing while neglecting work, studies, or family responsibilities.
You are continuing to game by taking on debt or borrowing money.

How to Set Limits

1

Log in to your account

Access your bondhu88 account and go to the Settings menu.

2

Go to the "Responsible Gaming" section

Find the "Responsible Gaming" tab in your account settings.

3

Choose your preferred limit

Pick what you need — deposit limit, loss limit, or time-out.

4

Enter the amount and time period

Choose daily, weekly, or monthly — pick a time period and amount that works for you.

5

Confirm

Save your changes. Once the limit is active, it will apply immediately.

Self-Exclusion Process

If you decide that you need a long-term break from gaming, self-exclusion is your most powerful tool. You can activate it using the following steps:

1

Contact us via live chat

Talk to us on 24/7 live chat to request self-exclusion.

2

Send a request by email

Email [email protected] with your username and preferred duration.

3

Account will be deactivated

Our team will close your account promptly. During this time you will not receive any promotional messages.

4

Reactivation

Once the set period ends, or when you feel ready, your account can be reactivated through live chat.

Healthy Gaming Habits

Set a budget beforehand

Decide how much you will spend before you start playing and do not go beyond that limit.

Track your time

Watch the clock while playing. Avoid long sessions and take regular breaks.

Consider your mental state

Avoid gaming when you are feeling down, frustrated, or under stress.

There is no guarantee of winning

See gaming as entertainment, not a source of income. Every bet carries risk.

No multiple accounts

Opening multiple accounts to get around self-exclusion or limits is prohibited.

Talk to your loved ones

If you have a problem with gaming, have an open conversation with family or a trusted friend.

Need help? We are here

bondhu88 Support Team

For any gaming-related issues, especially for help using responsible gaming tools, our support team is available for you 24 hours a day, 7 days a week. All our support is provided in Bengali.

Live Chat — 24/7 support in Bengali
[email protected]

If you feel that gaming is having a negative impact on your life, please do not wait — contact us right now. No judgment, just support.

Consult professional support organisations to learn more about responsible gaming and to find a way out of problematic gaming. Remember, asking for help is a sign of strength, not weakness.

Keep in mind

  • Gaming is entertainment, not a livelihood.
  • Do not try to chase losses.
  • Do not game with borrowed money.
  • Prioritise spending time with family and loved ones.
  • Seeking help when needed is always the right decision.

Frequently asked questions

The minimum age to participate at bondhu88 is 21. Age verification is mandatory during registration. Accounts for minors are strictly prohibited, and anyone who provides false information will have their account cancelled.

Log in to your account, go to the "Responsible Gaming" section in the Settings menu, and choose a daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. Contact our team via live chat for assistance.

Yes, if you have a withdrawable balance in your account at the time of activating self-exclusion, notify our support team and it will be returned in accordance with our policy. Contact [email protected] for more details.

A time-out is a temporary break (24 hours to 30 days), after which your account is automatically reactivated. Self-exclusion is long-term — 6 months, 1 year, or more — and you need to contact our support team to reactivate it.

Decreasing a deposit limit takes effect immediately. However, increasing a limit requires a 7-day cooling-off period. This rule protects you from overspending on impulse decisions.

Contact bondhu88 via 24/7 live chat or email [email protected]. Our responsible gaming team will guide you in Bengali and help you activate the tools you need.

Enjoy safely
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